Terms & Conditions

1. Definitions

In these Terms & Conditions, unless the context otherwise requires, the following terms shall have the meanings assigned to them below:

• "mino77," "We," "Us," "Our" refers to the mino77 gaming platform, its operators, and affiliated entities operating under international gaming licenses.
• "User," "You," "Your," "Player" refers to any individual who registers an account, accesses, or uses mino77 services.
• "Account" means the unique personal account created by a User to access mino77 services, identified by a username and password.
• "Services" refers to all gaming products offered by mino77, including but not limited to online casino games, live dealer games, sports betting, and related features.
• "Website" means the mino77 platform accessible at https://mino77.cam and any associated mobile applications or interfaces.
• "Bonus" refers to any promotional offer, free bet, cashback, or other incentive provided by mino77 to Users, subject to specific terms and wagering requirements.
• "IDR" or "Rp" refers to Indonesian Rupiah, the primary currency accepted for deposits and withdrawals on the mino77 platform.

2. Acceptance of Terms

These Terms & Conditions govern your use of mino77 and constitute a binding legal agreement between you and mino77. By registering an account, depositing funds, placing bets, or otherwise accessing our services, you expressly agree to comply with these Terms & Conditions in their entirety, as well as all applicable laws and regulations in your jurisdiction of residence.

We reserve the right to amend, modify, or update these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the Website. It is your responsibility to review these terms periodically. Continued use of mino77 services after modifications constitutes your acceptance of the revised terms. If you do not agree to any changes, you must immediately cease using our services and close your account.

These Terms & Conditions should be read in conjunction with our Privacy Policy, Responsible Gaming Policy, and any game-specific rules or bonus terms published on the Website. In the event of any conflict between these general terms and specific bonus terms, the specific terms shall prevail to the extent of the inconsistency.

3. Eligibility and Account Registration

3.1 Age and Legal Capacity

You must be at least 21 years of age to register an account with mino77 and participate in any gaming activities. By creating an account, you represent and warrant that you meet this minimum age requirement and possess the legal capacity to enter into a binding contract under the laws of your jurisdiction. mino77 strictly prohibits minors from accessing or using our services. We reserve the right to request proof of age at any time and will immediately suspend or close any account found to be held by an individual under 21 years of age.

3.2 Geographic Restrictions

mino77 services are intended primarily for users residing in Indonesia and other jurisdictions where online gambling is permitted under local law. You represent and warrant that your use of mino77 services does not violate any applicable laws or regulations in your country, state, or province of residence. It is your sole responsibility to determine whether your participation in online gaming is legal under the laws of your jurisdiction. mino77 does not accept players from jurisdictions where online gambling is explicitly prohibited by law, including but not limited to the United States, United Kingdom (without UKGC license), France, Australia, and other restricted territories as specified on our website.

3.3 Account Registration Process

To access mino77 services, you must create a personal account by providing accurate, current, and complete information as prompted by our registration form. Required information includes your full legal name, date of birth, residential address, email address, and telephone number. You agree to maintain and promptly update your account information to ensure its accuracy at all times. Providing false, misleading, or fraudulent information constitutes a material breach of these Terms & Conditions and may result in immediate account termination and forfeiture of all funds.

3.4 One Account Per Person

Each User is permitted to hold only one account with mino77. Creating multiple accounts, whether using the same or different personal information, is strictly prohibited and constitutes grounds for immediate account closure and confiscation of all balances. If we discover that you maintain multiple accounts, we reserve the right to close all such accounts, void any bets placed, and forfeit all winnings and bonuses. Accounts are non-transferable and may not be shared with or used by any other individual.

3.5 Account Security

You are solely responsible for maintaining the confidentiality and security of your account login credentials (username and password). You must not disclose your password to any third party or allow any other person to access your account. Any activity conducted through your account will be deemed to have been authorized by you, and you will be liable for all transactions, deposits, bets, and withdrawals made using your account credentials. You agree to notify mino77 immediately if you become aware of any unauthorized use of your account or any other security breach. mino77 shall not be liable for any loss or damage arising from your failure to maintain account security.

4. Identity Verification (KYC)

mino77 is committed to preventing fraud, money laundering, and underage gambling. As part of our regulatory obligations and security procedures, we require all Users to complete identity verification (Know Your Customer or KYC) before processing withdrawal requests. You may be required to submit copies of government-issued identification documents (such as Indonesian KTP, SIM, or passport), proof of address (utility bill, bank statement), and proof of payment method ownership (bank account statement, screenshot of e-wallet account).

We reserve the right to request additional verification documents at any time, including during account registration, before processing large withdrawals, or when suspicious activity is detected. Failure to provide requested documentation within a reasonable timeframe (typically 14 days) may result in account suspension and/or forfeiture of funds. All documents must be clear, legible, and show your full name, address, and date of birth. We do not accept photocopies of photocopies or digitally altered documents.

Your personal information and submitted documents are handled in accordance with our Privacy Policy and are protected by industry-standard encryption. KYC verification typically takes 2-24 hours during business days. VIP members receive priority verification processing through dedicated account managers.

5. Deposits and Payments

5.1 Accepted Payment Methods

mino77 accepts deposits via Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP) and major e-wallet services (OVO, DANA, GoPay, ShopeePay, LinkAja). All transactions are processed in Indonesian Rupiah (IDR). The minimum deposit amount varies by payment method: Rp 50,000 for bank transfers and Rp 20,000 for e-wallets. There is no maximum deposit limit for verified accounts.

5.2 Deposit Processing

Deposits are typically credited to your account instantly upon confirmation. In rare cases, processing may take up to 30 minutes during peak periods or due to banking system delays. If your deposit does not appear in your account within one hour, please contact customer support with your transaction reference number. mino77 does not charge any fees for deposits; however, your bank or payment provider may impose their own transaction charges.

5.3 Third-Party Payments Prohibited

You may only deposit funds from a bank account, credit card, or e-wallet registered in your own name. Deposits from third-party payment methods (family members, friends, business accounts) are strictly prohibited and will result in the funds being returned, bets being voided, and potential account closure. This policy is in place to prevent money laundering and comply with international gaming regulations.

5.4 Source of Funds

You warrant that all funds deposited into your mino77 account are derived from legitimate sources and do not originate from any criminal activity, including but not limited to fraud, money laundering, terrorist financing, or corruption. mino77 reserves the right to request evidence of the source of your funds, particularly for large or frequent deposits. Failure to provide satisfactory evidence may result in account suspension and reporting to relevant authorities.

6. Withdrawals

6.1 Withdrawal Process

You may request a withdrawal of your account balance at any time, subject to completion of KYC verification and fulfillment of any applicable bonus wagering requirements. Withdrawals are processed to the same payment method used for your most recent deposit, unless alternative arrangements have been approved by mino77. The minimum withdrawal amount is Rp 50,000 for bank transfers and Rp 20,000 for e-wallets. Maximum withdrawal amounts per transaction are Rp 100,000,000 for standard members and unlimited for Diamond and Black Diamond VIP members.

6.2 Withdrawal Timeframes

mino77 aims to process all withdrawal requests within the following timeframes: 1-3 minutes for BCA and BRI bank transfers during business hours (09:00-17:00 WIB weekdays), 1-5 minutes for BNI and Mandiri transfers during business hours, 3-10 minutes for CIMB Niaga transfers, and 5-15 minutes for e-wallet withdrawals (OVO, DANA, GoPay) regardless of time. VIP members enjoy priority processing with reduced timeframes. Withdrawals requested outside banking hours may experience delays until the next business day.

6.3 Withdrawal Fees

mino77 does not charge any fees for withdrawals. The amount you request is the exact amount transferred to your account. However, your receiving bank or payment provider may impose their own fees or currency conversion charges, which are beyond our control.

6.4 Withdrawal Restrictions

We reserve the right to delay or refuse any withdrawal request if we suspect fraudulent activity, bonus abuse, violation of these Terms & Conditions, or if your account is under investigation. Accounts with active bonus balances must complete the associated wagering requirements before withdrawing bonus-related funds. All withdrawals are subject to internal security reviews, which may require additional verification steps or temporarily delay processing.

7. Bonuses and Promotions

7.1 Bonus Eligibility

mino77 offers various bonuses and promotions to eligible Users, including welcome bonuses, reload bonuses, cashback offers, and VIP rewards. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum deposit amounts, eligible games, maximum bet limits, and expiration dates. These specific terms are published on the relevant promotion page and must be read carefully before accepting any bonus.

7.2 Wagering Requirements

Unless otherwise stated, all bonuses carry wagering requirements that must be fulfilled before bonus-related winnings can be withdrawn. Wagering requirements are expressed as a multiple of the bonus amount (e.g., 30x wagering on a Rp 1,000,000 bonus requires Rp 30,000,000 in total bets). Different games contribute different percentages toward wagering: slots typically contribute 100%, live casino games 10%, and sportsbook bets 50%. Full game contribution details are available on each bonus terms page.

7.3 Bonus Abuse and Fraud

mino77 strictly prohibits bonus abuse, including but not limited to creating multiple accounts to claim bonuses repeatedly, coordinating with other players to manipulate wagering requirements, placing opposite bets on the same event, or employing any other strategy designed to guarantee profits from bonus funds without genuine risk. Any User found to be abusing bonuses or engaging in fraudulent activity will have their account closed, all bonuses and winnings forfeited, and may face legal action.

7.4 One Bonus Per Household

Bonuses are limited to one per person, household, IP address, email address, telephone number, and payment method. Users sharing the same address, device, or internet connection may be restricted from claiming certain promotional offers.

8. Betting Rules and Game Conduct

8.1 General Betting Rules

All bets are final once confirmed and cannot be cancelled, modified, or reversed except in cases of obvious technical error. You are responsible for ensuring the accuracy of your bets before confirming them. mino77 reserves the right to void bets placed on events with incorrect odds, cancelled events, or as a result of technical malfunctions. In the event of a dispute regarding bet settlement, mino77's decision is final.

8.2 Game Integrity

All casino games offered by mino77 use certified Random Number Generator (RNG) technology audited by independent testing agencies such as eCOGRA and iTech Labs. Sports betting odds are compiled by professional traders and may fluctuate based on market conditions. We do not guarantee that odds will remain unchanged after you view them; the odds at the time of bet confirmation are the applicable odds for your wager.

8.3 Prohibited Conduct

Users are strictly prohibited from engaging in any of the following activities: using automated betting software or bots, colluding with other players, exploiting software bugs or technical errors, reverse-engineering or attempting to manipulate our systems, placing bets based on insider information (for sports betting), engaging in arbitrage betting, using VPNs or proxy servers to disguise location, or any other activity that undermines the integrity of our games or violates fair play principles.

9. Responsible Gaming

mino77 is committed to promoting responsible gaming practices and protecting vulnerable players. We provide a range of tools to help you maintain control over your gambling activity, including deposit limits, loss limits, session time reminders, cooling-off periods (24 hours, 7 days, 30 days), and permanent self-exclusion. These tools can be activated through your account settings or by contacting customer support.

If you believe your gambling is becoming problematic, we strongly encourage you to seek help. Our customer support team can connect you with professional counseling resources and gambling addiction support services available in Indonesia. For comprehensive information about responsible gaming tools and resources, please visit our dedicated Responsible Gaming page.

mino77 enforces a strict 21+ age policy. Parents and guardians are encouraged to use internet filtering software to prevent minors from accessing gambling websites. We actively cooperate with organizations promoting responsible gaming and will permanently exclude any individual who requests self-exclusion across all our platforms.

10. Account Closure and Suspension

10.1 User-Initiated Closure

You may close your mino77 account at any time by contacting customer support. Upon closure, any remaining account balance (minus applicable deductions for outstanding bonuses or wagering requirements) will be returned to you via your registered payment method. Closed accounts cannot be reopened without approval from mino77 management.

10.2 mino77-Initiated Suspension or Closure

We reserve the right to suspend or permanently close your account without prior notice if we reasonably believe you have breached these Terms & Conditions, engaged in fraudulent activity, provided false information, failed to complete KYC verification within required timeframes, or acted in a manner detrimental to mino77 or other Users. In such cases, we may confiscate any remaining account balance and void all pending bets and bonuses. You will receive written notification of the reasons for account closure, though we are not obligated to provide detailed evidence if doing so would compromise our security procedures or investigations.

10.3 Inactive Accounts

Accounts with no login activity for 12 consecutive months are considered dormant. mino77 reserves the right to charge a monthly inactivity fee of Rp 50,000 (or equivalent account balance if lower) on dormant accounts to cover administrative costs. You will receive email notification before any inactivity fees are applied. To avoid inactivity fees, simply log into your account at least once per year.

11. Intellectual Property

All content on the mino77 website, including but not limited to text, graphics, logos, images, software, game interfaces, and audiovisual materials, is the exclusive property of mino77 or its licensors and is protected by international copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal gaming purposes only. You may not reproduce, distribute, modify, display, perform, republish, download, store, transmit, or create derivative works from any content on the Website without our prior written consent.

The mino77 name, logo, and all related marks are trademarks of mino77. Unauthorized use of our trademarks or copyrighted materials may result in civil and criminal penalties.

12. Limitations of Liability

To the fullest extent permitted by law, mino77 shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of our services, including but not limited to loss of profits, data, or goodwill, regardless of whether such damages were foreseeable or whether we were advised of the possibility of such damages.

mino77 is not responsible for any losses resulting from unauthorized access to your account due to your failure to maintain password security, technical malfunctions beyond our reasonable control, internet connectivity issues, banking delays, force majeure events (natural disasters, acts of war, government regulations), or errors made by you in placing bets.

In no event shall mino77's total liability to you for all claims arising from these Terms & Conditions exceed the total amount deposited into your account during the six months immediately preceding the claim.

13. Dispute Resolution

If you have a complaint or dispute regarding any aspect of mino77 services, you must first contact our customer support team at [email protected] with a detailed explanation of the issue. We will investigate your complaint and respond within 14 business days. If you remain dissatisfied with our response, you may escalate the matter to our management team for further review.

In the event that a dispute cannot be resolved through our internal procedures, you agree to submit the dispute to binding arbitration in accordance with the arbitration rules of the jurisdiction in which mino77 is licensed. The decision of the arbitrator(s) shall be final and binding on both parties.

14. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which mino77 holds its gaming license, without regard to conflict of law principles. By using mino77 services, you consent to the exclusive jurisdiction of the courts in that jurisdiction for any legal proceedings arising from these Terms & Conditions or your use of our services.

Users accessing mino77 from Indonesia acknowledge that online gambling operates in a legally ambiguous regulatory environment under Indonesian law. You accept full responsibility for determining whether your participation is lawful under Indonesian regulations and agree to indemnify mino77 against any claims arising from your breach of local laws.

15. Severability

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from these Terms & Conditions, and the remaining provisions shall continue in full force and effect to the fullest extent permitted by law.

16. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms & Conditions without our prior written consent. mino77 reserves the right to assign, transfer, or delegate any of its rights or obligations under these Terms & Conditions to any third party at our sole discretion, including in connection with a merger, acquisition, or sale of assets.

17. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Responsible Gaming Policy, and any game-specific rules or bonus terms, constitute the entire agreement between you and mino77 regarding your use of our services and supersede all prior or contemporaneous communications, agreements, or understandings, whether written or oral.

18. Contact Information

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact our customer support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the Website
• Customer Support Hours: 24 hours a day, 7 days a week (WIB timezone)

We aim to respond to all inquiries within 24 hours during business days. For urgent matters, live chat provides the fastest response time.